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How Can You Deal With Angry Parents? Dad and Mom, eyes wild, barge into your room screaming, "How dare you give Ashley an F?!" Ashley smirks. The class cheers. The principal walks in. OK, that's probably not going to happen. But furious parents can do a lot of damage, whether or not there's any basis for their anger. So in case Dad and Mom ever do show up mad, here are some ideas on how to cope, and maybe even turn the encounter into an opportunity for everybody—parents, kid, and you—to do better. Our advice comes from experienced teachers we contacted, from NEA members who posted their ideas on an nea.org discussion board, and from Jerry Newberry, head of the NEA Health Information Network, who used to train teachers to work with parents. Success, they agree, depends on moving from confrontation to problem-solving. That may not always be possible. "Sometimes parents are angry about other things in their lives and choose to take it out on teachers," wrote Leadville, Colorado, sixth-grade science teacher Peggy Pothast. "In that case, there is nothing you can do but let them vent." But these techniques can greatly improve your chances of moving beyond the venting.

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